Systems for Trucking & Logistics Companies
Shipments, paperwork and status updates your customers can check any time.
Shippers naturally want to know where their load is, and the quickest way they know is to call dispatch. Meanwhile someone's looking for a signed POD so accounting can invoice, a new owner-operator is emailing insurance certificates one at a time, and last Tuesday's rate request is waiting in a shared inbox. We build trucking and logistics companies a website and portal system that lightens all of that.
Common challenges
What slows down Trucking & Logistics Companies
"Where's my load?" all day long
Dispatchers spend hours answering status calls and emails, when they'd rather be planning loads and helping drivers on the road.
PODs that hold up invoicing
Signed proof of delivery comes in as a blurry phone photo, a fax or a paper copy in the truck. Until it's matched to the load, you can't bill, and cash flow waits.
Rate requests missing everything
Origin and destination, but no weight, dimensions, commodity, dock hours or whether it needs a tailgate or heated trailer. Back-and-forth before you can price.
Carrier onboarding by email
Insurance certificates, operating authority, safety ratings and banking info trickle in over a week of emails, and expiring documents get missed.
Good drivers waiting to hear back
Strong Class 1 or AZ drivers apply, wait a few days, and sometimes accept another offer before anyone has had a chance to review their abstract.
The solution
The system we'd build for you
Shipper portal
Customers log in to request quotes, book loads, see shipment status and download BOLs, PODs and invoices for their account.
Rate quote intake
Freight-specific forms (FTL, LTL, flatbed, heated, hotshot, cross-border) that capture weight, dimensions, commodity, accessorials and dock hours.
Document exchange
Drivers upload PODs and BOLs from their phones, matched to the load and visible to billing and the customer right away.
Carrier onboarding portal
Carriers and owner-operators submit authority, insurance and safety documents in one place, with alerts before anything expires.
Driver recruiting funnel
An application that asks about licence class, experience, endorsements and lanes, with document upload for abstracts and a pipeline your safety team can work.
Status updates and alerts
Pickup and delivery notifications for shippers, with your TMS feeding the portal where it allows.
Operations dashboard
Open quotes, loads awaiting PODs, expiring carrier documents and recruiting flow in one view.
Recommended package
Custom Portal
Shippers want tracking and paperwork without phoning dispatch, and carriers and drivers need onboarding that doesn't live in a filing cabinet. Customer, carrier and driver logins with document exchange make this a Custom Portal job.
Popular add-ons for Trucking & Logistics Companies
Wherever you are
Just starting, growing or decades in.
Whether you haven't opened yet or you've been at it for decades, here's how we'd help at each stage.
Starting out
Just an idea, or brand new
Moving from driving to running your own authority? Start Your Company covers the company side brokers and shippers check first: a name, a door logo, a business email on your own domain and a professional site. Your operating authority and insurance stay in your hands.
Growing
Busy and getting busier
Adding trucks, owner-operators and new lanes means more PODs, more onboarding and more status calls. A document upload for drivers and a carrier portal are usually the first pieces that pay off.
Established
Years or decades in
Carriers with long-standing shippers and drivers who've been with them for years have relationships worth protecting. We work around your TMS and your dispatchers' routines, and introduce the shipper portal to customers at a comfortable pace.
An example
What it could look like in real life
An illustration of how it could work. The business and details are made up for the example.
Take a regional carrier based near Nisku running a mix of company trucks and owner-operators on Alberta and BC lanes. Dispatch fields status calls all day and accounting waits on paper PODs to invoice. We build a shipper portal for quotes, tracking and documents, and a phone-friendly upload for drivers so PODs land in the system at delivery. Owner-operators onboard through their own portal with expiry alerts for insurance and safety documents. Driver applications come in complete, ready for safety to review.
Questions we get
FAQ
Will this connect to our TMS?
We work alongside common TMS platforms and connect where they allow, usually for load status and documents. If yours doesn't allow it, we design around manual or batch updates.
Can drivers use it from the cab?
Yes. Uploads are built for phones: snap the signed POD, pick the load, done. No app to install.
Do you handle cross-border paperwork?
We can build intake and document exchange for customs paperwork, but the filings themselves stay with you or your customs broker.
Is a portal worth it for a smaller fleet?
If shippers call often and PODs pile up, it usually helps. We can start with documents and quotes and add tracking later.
Free 15-minute call
One truck and a big plan, or a fleet with decades on the road, we'd be glad to help take some calls off dispatch.
Set up a free 15-minute call and tell us about your shipping workflow.
- Shipper portal
- Rate quote intake
- Document exchange